After an order is placed, customers will receive a confirmation email with their order number. Please review the details in this order and notify of us in the event any corrections are needed, as per our Cancellation/Address Change Policy, you have 30 minutes to communicate with us.
Orders are typically processed within one hour of being placed. Domestic shipping takes 5-8 business days on average, depending on when the order was placed and if the item is in high demand. International shipping times vary based on destination country.
Domestic orders are shipped by either USPS, UPS, FedEx or DHL.
Tracking numbers will be provided as soon as the order is fulfilled. Customers will receive an email with tracking information as soon as it becomes available. Customers may also track their order here: https://www.mylilydeals.com/apps/tracktor/track
Shipping charges incurred in connection with the return of a product are non-refundable. Buyer is responsible for paying shipping cost.
If your items have not arrived within 14 business days of the original date of purchase, contact us for a full refund of your purchase. Our policy excludes errors made by customers when providing shipping details on their order(s) and missed parcel deliveries.